Terms of Service

Last updated: 3/11/2026

Terms and Conditions

1. Acceptance of Terms

By accessing and using ScanMate AI ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

ScanMate AI is a medical-grade dental processing platform that provides:

  • 3D STL file processing and visualization
  • AI-powered scanbody identification and analysis
  • Precision landmark placement and measurement tools
  • Professional file export and standardized naming
  • Secure user authentication and role-based access

3. User Accounts and Registration

To access certain features of the Service, you must register for an account:

  • You must provide accurate and complete registration information
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized use
  • You may not share your account credentials with others
  • You must be at least 18 years old to register

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Upload malicious files or attempt to compromise system security
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service for any unlawful or fraudulent purpose
  • Interfere with or disrupt the Service or servers
  • Violate any applicable laws or regulations

5. Medical Data and HIPAA

ScanMate AI processes medical data in compliance with healthcare regulations:

  • All medical data is encrypted and securely stored
  • Access is restricted to authorized users only
  • Data processing follows HIPAA guidelines where applicable
  • You are responsible for ensuring proper patient consent
  • We do not claim ownership of your medical data

6. Intellectual Property

The Service and its original content, features, and functionality are owned by ScanMate AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Payment and Billing

For paid services:

  • Payments are processed securely through third-party providers
  • Subscription fees are billed in advance on a recurring basis
  • You authorize us to charge your payment method
  • Refunds are provided according to our refund policy
  • Price changes will be communicated with 30 days notice

8. Service Availability

We strive to maintain high service availability, but cannot guarantee uninterrupted access:

  • Scheduled maintenance may temporarily interrupt service
  • We are not liable for service interruptions beyond our control
  • Critical updates may be deployed with minimal notice
  • Service level agreements are defined separately for enterprise customers

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCANMATE AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

10. Medical Disclaimer

ScanMate AI is a processing tool and should not replace professional medical judgment:

  • Results should be reviewed by qualified dental professionals
  • The platform is for processing assistance, not diagnosis
  • Users maintain full responsibility for clinical decisions
  • Accuracy depends on input data quality and user expertise

11. Termination

Either party may terminate this agreement at any time:

  • You may delete your account at any time
  • We may suspend accounts for Terms violations
  • Data export options are available before account closure
  • Termination does not affect accrued obligations

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or service notifications. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law provisions.

14. Contact Information

Questions about these Terms should be directed to:

  • Email: dr.isani@gmail.com
  • Phone: +91 79894 17970
  • Address: 11-8-412, 1st Floor, Opp. Nisa Hospital, Red Hills Road, Hyderabad - 500004 Telangana.