ScanMate AI

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

Account information (name, email, password)
Contact information for support requests
Payment information for subscription services

Medical Data

ScanMate AI processes dental scan data including:

STL files and 3D mesh data
Landmark coordinates and measurements
Scanbody identification results
Processing metadata and timestamps

2. How We Use Your Information

Provide and maintain the ScanMate AI service
Process dental scan data with medical-grade accuracy
Improve our AI algorithms and processing capabilities
Communicate with you about service updates and support
Ensure platform security and prevent unauthorized access

3. Data Security & HIPAA Compliance

We implement industry-standard security measures to protect your medical data:

End-to-end encryption for all data transmission
Secure database storage with bcrypt password hashing
Role-based access controls and user authentication
Regular security audits and vulnerability assessments
HIPAA-ready infrastructure for protected health information

4. Data Sharing & Disclosure

We do not sell, trade, or otherwise transfer your personal or medical information to third parties, except:

With your explicit consent
To comply with legal obligations or court orders
To protect our rights, property, or safety
In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your information for as long as necessary to provide our services:

Account information: Until account deletion
Medical data: As required by applicable regulations
Processing logs: Up to 7 years for audit purposes
Usage analytics: Anonymized data may be retained indefinitely

6. Your Rights

You have the right to:

Access and review your personal information
Request corrections to inaccurate data
Request deletion of your account and associated data
Export your medical data in standard formats
Opt-out of non-essential communications

7. International Data Transfers

Our services are primarily hosted in the United States. If you access ScanMate AI from outside the U.S., your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place for international data transfers.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by email or through our service. Continued use of ScanMate AI after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: dr.isani@gmail.com
Phone: +91 79894 17970
Address: 11-8-412, 1st Floor, Opp. Nisa Hospital, Red Hills Road, Hyderabad - 500004 Telangana.